Catalist

Retail Trade Frameworks - How to Access

The Retail Trade Framework (RTF) provides an EU compliant framework, multiple product choice, shortened lead times, convenience, GPC capability, competitive pricing and additional contractual safeguards to customers who buy in the high street.

Access to the current Framework arrangements is as follows:

Arcadia Framework Number A327237B SEG 241

Purchase order forms are accepted in their solus* stores, for all the Arcadia brands (brands listed under contact details heading).

Currently all business is accessed via stores using a purchase order process system set up by contacting their Central B2B telephone number: 01133 806203. Please use this number for advice about account activation, how to purchase via the store network and any other administration queries.

Customers can view the range of garments at one of their 1,500 solus* stores throughout the UK. (Purchase order forms cannot be used in any concession outlets which are trading from within large Department stores).

Branch staff are highly trained in customer service and will be available for help and advice in store. Authorised purchase order forms are exchanged for the authorised garments at till point in store. The forms will be checked for authorisation by the branch staff prior to acceptance. Till receipts will be retained in store to accompany a copy of the purchase order form to Head Office which will then be processed for invoicing.

* A Solus store is a store not trading as a concession within a Department Store

GPC Payments

Government Procurement Card is an accepted method of purchase. The price is the in-store ticket price, including special offers.

Contact Details

For information on garments applicable to individual stores, locations and specific opening times please use the below contact details:

• Burton (Phone: 0800 731 8283; Web: www.burton.co.uk)
• Dorothy Perkins (Phone: 0800 731 8285; Web: www.dorothyperkins.co.uk)
• Evans (Phone: 0800 731 8287; Web: www.evans.ltd.uk)
• Miss Selfridge (Phone: 0800 915 9900; Web: www.missselfridge.co.uk)
• Outfit (Phone: 0800 915 9903; Web: www.outfitfashion.co.uk)
• Top Shop (Phone: 0800 731 8284; Web: www.topshop.co.uk)
• Top Man (Phone:0800 731 8284; Web: www.topman.co.uk)
• Wallis (Phone: 0800 915 9901; Web: www.wallis.co.uk)

Argos Framework Number A327237C SEG 242

Argos offers customers exceptional choice, value and convenience. To get the most benefit out of this agreement, you can make purchases with your current Government Procurement (GPC) Card or with an Argos "Corporate Link Account" Card, which can be opened with Argos using the form on www.argosb2b.co.uk.

A preferential discount of 5% will be automatically applied on all orders covering the 20,000 products available. This discount applies to purchases made at any of the 675 Argos stores in the UK as well as orders placed centrally. Any special offers at the time of placing your order benefit from the additional discount as well. Details of how to do this are provided below (Discounts will not be applied to any orders via the general public website www.argos.co.uk).

Chip and pin verification of some cards is currently being rolled out to Argos stores but will otherwise be overcome by manual intervention to process and apply the discount. No problems exist with centrally placed orders. Additional discounts may be available for bulk purchases based on individual quotes. These should have a minimum value of at least £5,000.

Contact Terry Ray on 01908 600 165, if you require further information or advice.

Customers who may wish to use other payment cards should either visit their local Argos store or place orders via cashsales@argos.co.uk.

GPC orders can be placed via:

• Website: www.argos-gov.co.uk
• Email: corporate.link@argos.co.uk
• Fax: 0870 120 7453
• Telephone: 0870 120 7451

Items can be reserved for collection at a convenient store or delivered directly to your notified delivery address for a small charge.

B&Q Framework Number A327237/D SEG 243

To access the Framework Agreement, it will be necessary to contact Mike Cartwright, (contact details below), in the first instance to ensure your account details and method of operation is set up.

Payment Information

Purchases can be made by Government Procurement Card (GPC) or B&Q Trade Card. Any other method will need to be agreed. Level 3 line item detail is provided for payments made by GPC in all stores.

The price is the in store price including special offers such as Every Day Low Prices/Price Promise. This ensures that the offering is competitive and offers best value for money for public sector customers. Terms and conditions apply and can be found on their returns policy leaflet.

To check your local store's opening hours call customer services on 0845 222 1000 or visit their web site (www.diy.com) and use the Store Finder option.

Delivery

A delivery service is available at a cost, please contact your store for details.

Contact Details

For any further information, please contact: Mike Cartwright on telephone: 0778 602 1241 or email mike.Cartwright@b-and-q.co.uk

BHS Framework Number A327237/E SEG 244

An account needs to be opened with the BHS Trade Marketing Department. Please Contact:

Lindsay Adams

Trade Marketing Department

129-137 Marylebone Road

London NW1 5QD

Telephone: 0207 319 8503

Fax: 0207 3198544

Ordering and Purchasing Information

A Trade Account Discount Number will be given to you and this must be quoted on the Official Order along with the Buying Solutions Framework Agreement Number A327237E to ensure the discount is actioned.

The ordering process is as follows:

• Client visits nominated Bhs store with the Official Order and gives it and the selected items to the associate on the customer service desk.
• Associate processes the sale and produces 2 receipts. (*See below)
• The Client signs them
• The associate gives the items and one receipt to the Client
• During the sale process, the 10% discount is taken off the total amount
• The Official Order form together with the receipt is sent to Bhs Finance who generates the invoice and sends to the Invoice address on the Official Order form
• Payments can be made by BACS or cheque within 30 days in line with the CBI Prompt Payers Code.

Returns

If the Client returns all or some items to BHS, a refund will be generated at the till point and a credit is sent to the invoice address on the original Official Order form. (The Client will not be given the monetary value as a refund)

Exchanges

A client can make a like for like exchange, wrong colour, size etc and where the value of the transaction remains the same no information is forward to the Invoicing address as there is a nil balance

* BHS will only allow the Client to take items which are stated on the Official Order form at the price given. If clarification is required, the associates will initially contact the named authorised person on the Official Order form and may also involve the Bhs Trade Marketing Dept who manages the Contract.

Bulk Ordering & Corporate Gift Vouchers

Bulk ordering and corporate gift vouchers are available by contacting the Bhs Trade Marketing Department, as above. A free corporate gift voucher brochure is available on request.

Additional Information

For any additional queries please contact the Bhs Trade Marketing Department, Lindsay Adams as above.

Comet Framework Number A327237/F SEG 245

Comet Business services is one of the leading suppliers of electrical products to many trading organisations. Comet offer over 7,000 products and services from over 250 brands including their own Proline brand.

Purchasing & Ordering Information

All purchases made in Comet stores using the Comet Public Sector Discount Card will receive a discount of 10%*. To obtain your Public Sector Discount Card, please call Comet Business Services on 0870 129 6091.

Payment by GPC Card is also accepted.

There are 4 simple ways to order:

• Phone their dedicated Call Centre: 0870 607 0150
• Fax: 0870 607 0153
• Post: Comet Business Services 2nd Floor Criterion House George Street Hull HU1 3AU
• E-mail: government.orders@comet.co.uk

Please remember to quote the contract number A327237/F to ensure your discount.

Further Information

Contact Richard Stoner (Business Development Manager) on 0870 607 6091 for advice on product availability, warranty and delivery and installation (if required).

*Certain low margin items such as Playstations & iPods may be excluded - please check with the dedicated call centre.

Delivery & Installation

• Delivery times are flexible and may include unpacking and removal of packaging for recycling.
• Delivery slots include all day, morning, afternoon or before 10am
• Standard delivery 2 - 5 days, 7 days a week

Small products like vacuum cleaners, personal hi-fi and games consoles are delivered by preferred parcel carriers at the following times:

• Morning delivery: 8am - 12pm
• Middle of the day: 10am - 2pm
• Afternoon: 2pm - 6pm

Larger products are delivered by dedicated delivery team, in Comet branded vans and uniforms at the following times, 7 days a week:

• Morning Delivery: 8am - 12pm
• Middle of the day: 10am - 2pm
• Afternoon: 2pm - 6pm

Delivery Prices

• All day delivery slots £19.95 (inc VAT from 1st May 2008)
• AM/PM 4hr time slots £24.95 (inc VAT from 1st May 2008)

WEEE Regulations

Removal of old appliances for recycling is available if booked at the time of order placement. Comet has signed up to the Retail Compliance scheme run by Valpak on behalf of the British Retail Consortium. A non-profit making charge of £7.50 is charged.

Business Warranty Information

Normal manufacturers warranty applies to use of appliances in a domestic setting and for business use customers may wish to consider taking out a Business Warranty package. For information and quotation contact Comet on 0870 607 0150.

Dixons Framework Number A327237/G SEG 246

You can now use your GPC in any DSGi branch, which includes Currys and Dixons, totalling over 1,000 stores across the UK. You'll find everything you need from digital cameras to dishwashers, DVD's to mobile phones, hi-fi to computers.

DSG Business Services provides a flexible and innovative attitude to the provision of electrical goods. They have particular expertise in the fields of bulk product and voucher sales. DSG Business Services can offer discounts variable by product of up to 40%, with an average discount on a mix of products of 10%, for individual bulk purchases or ranged smaller purchases with volume over a period of time.

Please contact DSG Business Services for price quotations on your specific requirement.

Bulk means any one order is minimum £500 in value and 5 units in quantity.

The Commercial Sales team within DSG Business Services has dedicated account managers to assist with product selection through to service and delivery, utilising the nation-wide infrastructure and significant buying power of the Group.

Contact Details

For information about account activation, discount, large volume order queries & tailored solutions, please contact:

• Glenn Sizer (email: glenn.sizer@dsgiplc.com; Phone:01727 205215)
• Robert McKeever (email: robert.mckeever@dsgiplc.com; Phone: 01727 203097)

For other queries, please use the following dedicated email addresses:

• Quotation queries: quotations@dixons-group.biz
• New orders: orders@dixons-group.biz
• Delivery queries: deliveries@dixons-group.biz
• After sales queries: aftersales@dixons-group.biz

Scottish Hydro Framework Number A327237/J SEG 249

• A 5% discount off in store price is offered and a 1% discount off all single internet sales.
• All bulk orders will receive a discount depending on the terms and quantity ordered.
• Discounts are deducted at point of sale and detailed on the invoice.
• Delivery service is available to anywhere within the UK.

Contact Details

For installation, ordering and pricing information:

• Telephone: Trade Sales 0845 609 0022 Option 2
• Facsimile: 01738 453509
• E-mail: Trade.sales@hienergyshop.co.uk
• Web: www.hienergyshop.co.uk

Or write to: hienergyshop, Scottish Hydro Electric, Grampian House 200, Dunkeld Road, Perth, PH1 3GH

For details on accessing the agreement and account activation, please contact David Cunningham (email: david.cunningham@scottish-southern.co.uk; telephone: 01738 453575).